Shipping & Delivery

FREE SHIPPING & NO TAX
 We are glad to bring our customers great value and service. That’s why we provide free fast shipping and we charge no tax for purchases. 

Shipping Carriers

United States: USPS & Yun Express
*We only ship to the United States right now from our warehouses in Indonesia & China. We will have worldwide shipping in the near future.

LOST/MISSING PACKAGES
Royal Jewlz is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.

SHIPPING TIME
Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time During Pandemic
United States 8-15 Business days
*This doesn’t include our 1-3 day processing time.

TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped.

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 1-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Can I cancel my order?
Yes we can cancel your order but it has to be as soon as possible because we ship items quickly. Once your order has shipped it will be too late to cancel. 

WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.